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As a Customer Service Representative, you represent Q8Truck, a strong brand within the Q8 Group. Through our European network of truck stations, we keep international transport moving every day. From our Antwerp office you become the trusted voice for our European clients — leading logistics companies that count on us to stay on track.
Ready to get started at Q8Truck? Apply easily via the link!
Customer service Representative
Job description
As a Customer Service Representative:
- You balance customer expectations, commercial goals, and operational processes in an international setting. You take ownership, recognize opportunities, and turn ideas into action
- Act as the main point of contact for our Italian and Romanian customers: resolve issues, answer questions, and ensure careful follow-up.
- Strengthen service quality: collect feedback, identify inefficiencies, and explain our way of working clearly to customers.
- Safeguard financial flow: support payment follow-up, handle invoice questions, and clarify tax-related topics together with our credit team.
- Stay focused and organized: manage shifting priorities in a fast-moving, detail-oriented environment.
Profile
This is you:
- Fluent in Italian, Romanian and English (spoken and written), any additional language is an asset
- Experience in a customer-focused role
- Structured, accurate, and always a step ahead
- Cool-headed under pressure, with a practical mindset
- Comfortable working independently
- Naturally proactive, curious, and service-oriented
Offer
-
From € 3.600 per month
What can you expect from Q8?
- A competitive salary package starting at €3,600 gross per month
- Meal vouchers of €8 per worked day
- Eco vouchers worth €250 per year
- Commuting allowance
- A generous number of vacation days: at Q8, you build up half an ADV day per week
- A stable temporary assignment for several months