Organisations are accelerating AI adoption across analytics, workflows and decision support — but tools alone don't create trust, alignment or performance. Many managers either over-rely on automation or resist it, missing the human element that turns insight into action. 

You have to learn quickly how to interpret AI outputs responsibly, communicate trade-offs with empathy, and support teams through change. That means blending “head and heart”: analytical thinking with emotional intelligence, so people feel heard while decisions stay grounded in evidence. 

This programme closes that gap. Across a week-long blended experience, you will learn, practice and use AI literacy alongside EQ skills — supported by an AI assistant and a gamified simulation — so you can lead confidently in a digital workplace. 

Key Competences:

• AI literacy for managers: understand core concepts and limits; interpret outputs responsibly 
• Empathy, self-awareness and social skills: lead with high EQ in an AI-driven context 
• Decision-making and communication: balance evidence with stakeholder needs 
• Change leadership: guide teams through adoption with clarity and trust 
• Team enablement: create policies and rituals for effective, ethical AI use 
• Ethics, risk and bias: set guardrails and escalate concerns appropriately 
• Coaching skills: develop your people while augmenting workflows with AI 

 Programme Highlights:

• Blended, hands-on course: 2 days online (Live & Self-paced) followed by 3 Face-to-Face days (or live online option). 
• Learn, practice and use: blend AI literacy with EQ to turn insights into action through case studies and real-world scenarios 
• Hands-on tools: use an AI assistant for analysis and decision support in real scenarios. 
• Immersive simulation: a practical gamified challenge to apply EQ and AI under pressure. 
• Responsible adoption: practical guardrails, team rituals and policies you can apply immediately. 

Programme Modules:

Pre-Programme:

Live Online (Day 1) 

• Introduction – Why augmented leadership matters now; balancing AI and EQ. 
• Foundations – Plain-English AI concepts for managers; strengths, limits and common pitfalls. 
• EQ baseline – Quick self-assessment and goal setting for empathy, listening and influence. 
• Responsible use – Ethics, risk and bias; simple guardrails and escalation paths. 
• Tools check – Access to a chatbot/decision-support AI and collaboration workspace. 
• Orientation to simulation – What to expect from the gamified challenge.. 

Self-Paced Online Prep (Day 2) 

• Micro-learning – Short videos on AI fundamentals and EQ habits in digital contexts. 
• Practice tasks – Use an AI assistant to summarise, compare options and draft messages. 
• Reflection – Journal prompts on head-heart balance and stakeholder needs. 
• Leader's augmented brief – Draft team principles and use-cases for AI in your workflow. 

Programme:

Module 1 (Face-to-Face, Day 1): Head + Heart in Decisions 

• Frame decisions – Clarify the question, evidence needed and people affected. 
• Interpret outputs – Read AI recommendations critically; test assumptions and edge cases. 
• Communicate with empathy – Balance data with concerns, trade-offs and context. 
• Ethical guardrails – Apply simple do/don't rules; know when to override the model. 
• Role-plays – Handle tough conversations about AI-assisted decisions. 
• Practice & feedback – Facilitator coaching and peer reviews. 

Module 2 (Face-to-Face, Day 2): Augmenting Teams & Workflows 

• Rituals that work – Stand-ups, reviews and retros that integrate AI assistance. 
• Team enablement – Training, access and lightweight dashboards to surface risks early. 
• Policies & norms – Define acceptable use, data hygiene and escalation for anomalies. 
• Coaching & motivation – Build psychological safety; reward learning and responsible use. 
• Change playbook – Stakeholder mapping, comms cadence and “first 3 experiments.” 
• Practice & feedback – Team exercises applying tools to your real scenarios. 

Module 3 (Face-to-Face, Day 3): Augmented Leadership Simulation 

• Gamified challenge – Solve a business problem by combining EQ and AI insights. 
• Use the assistant live – Analyse options, stress-test choices and craft messages. 
• Presentation & Q&A – Team pitch with trade-offs and next steps, with discussion and feedback. 
• Peer coaching & feedback – Structured rubric on Clarity (framing, logic flow, evidence ? recommendation), Ethics (bias checks, data privacy, responsible-use guardrails), and Impact (stakeholder alignment, feasibility, action readiness). 
• Action commitments – Finalise a 30-day plan with measures of success.  

You are a mid-to-senior manager or team lead navigating digital transformation and AI adoption. If you need to combine data-driven decisions with empathy, communicate across functions, and build a culture that uses AI responsibly, this programme gives you the mindset and tools to do it with confidence.