Service Center Employee (Temporary)

For our client, a global leader in the transport and technology industry, we are looking for a Service Center Coordinator. In this role, you will play a key part in managing urgent logistics and special requirements within a large, international organization. You will act as the "voice of the customer," ensuring that complex orders are handled with precision and efficiency.

• Control and manage the end-to-end process of urgent orders to ensure timely delivery.

• Discuss and oversee special orders and specific requirements from customers.

• Cooperate closely with internal and external stakeholders across the supply chain.

• Provide expert advice on logistical and commercial solutions or viable alternatives.

• Proactively improve processes and ways of working for the benefit of both the department and the customers.

• Use and learn new technologies and tools to support continuous process improvements.

• Challenge the current "as-is" way of working to achieve better results.

• Take responsibility and lead change within a cross-functional team environment.

• Solve problems in a structured manner while maintaining high service standards.

• You possess strong multilingual skills: proficiency in English, French, and Italian is a strict requirement.

• Knowledge of Spanish is considered a valuable additional asset.

• Customer-oriented mindset with strong service-mindedness and cultural awareness.

• Excellent communication and networking skills to build relationships within a global organization.

• Ability to structure and prioritize complex tasks in an efficient and organized way.

• A proactive interest in continuous improvements and new technologies.

• Solid knowledge of Office 365 tools; experience with SharePoint (creation/maintenance) and PowerBI is a plus.

• You are available for a temporary assignment starting in May until the end of September, with a possibility of extension.