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TPCE (Toyota Parts Centre Europe) is het Europees Distributiecentrum van Toyota. Het levert Toyota & Lexus– onderdelen aan Europese distributeurs. Verder belevert Toyota ook rechtstreeks aan garages/dealers in België, Luxemburg, Nederland, Duitsland en Noord – Frankrijk. In Diest worden de ingevoerde auto – onderdelen van Toyota en Lexus gestockeerd en worden de bestellingen voor de dealers en distributeurs klaargemaakt en verzonden. TPCE is een geautomatiseerd verdeelcentrum van auto – onderdelen.
Customer Support Specialist
Description de la fonction
You will be part of Operations Control Division, Customer Support Department, You will be responsible for several tasks:
- You will be assigned several clients for which you will take full responsibility.
- Establish and build a good relationship with the assigned customers.
- Translate the needs and wishes of the clients to our supply chain department.
- Daily communication with your clients via mail and phone, assisting them with their questions or directing them to the right person within Toyota.
Profil
- You have a bachelor or Master degree in Supply Chain, Economics or Business Management.
- You will be able to work together X-functionally to broaden your knowledge and experience.
- You are fluent in English (TME’s business language) and a have good knowledge of the Dutch language.
- You are able to quickly build professional relations with both new and existing customers.
- Strong MS Office skills (especially Excel, Word, Powerpoint), ability to create high quality material for presentations and reporting.
- Strong analytical skills, perseverance, and the ability to work autonomously.
- Capability to manage multiple challenging tasks.
- Flexible team player, open personality, spirit to challenge and explore uncharted territories
Offre
This is a temporary role. We offer a dynamic, diverse, inclusive and challenging work environment, being part of a motivated team in which competence and quality play an important role.
Creativity, Coaching, Courage, Curiosity and Collaboration are daily promoted. Enhancing personal growth and a real opportunity to invest in your future through on the job development and training.
Where your effort, dedication and initiative are rewarded by a competitive and comprehensive compensation and benefits package (bonus scheme / extra-legal benefits) / flexible working hours).