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Applications User Support Engineer
Description de la fonction
Do you have a passion for optimizing applications and processes? Then read on quickly!
For a large international and multicultural player we are looking for a Applications User Support Engineer.
Your job responsibilities:
- You provide first level user support for the users of the operational applications
- You analyse and categorize resolved issues to identify structural gaps/problems in collaboration with the applications development team
- You validate approval requests based on standardized processes/workflows
- You assist in/perform user acceptance testing & regression testing with end-users.
- You manage master data for test cases and set up master data for business objects based on approved workflows.
You are able to work in a shift system: ealy/late
Profil
- You have a degree in IT and at least 3–5 years of experience in a relevant position.
- Fluency in English, written and spoken, is essential in our international environment.
- Strong (technical) communication skills, you can translate between technical description and business use.
- Prior experience with issue management and workflow systems is a strong asset
- Proficiency in Microsoft office programs (Word, Excel, PowerPoint)
Offre
- Full-time (5 days/week, 40 hours)
- International and multicultural environment
- Temporary contract of 1 year, extension possible..
- Competitive salary fringe benefits
- Occasionally work from home
Interested? Then apply online now! Or send your resume to Afficher l'adresse e-mail
Information pratique
Actief Interim Leuven