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This company is a world leader within logistics, focusing on air, ocean, as well as roadfreight.
Import Transcon Agent
Job description
Are you a skilled professional in managing complex logistics? As an Import Transcon Agent, you ensure a timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department
Your responsibilities as an Import Transcon Agent:
- Review and support with day-to-day trucking operations.
- Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
- Monitor workboards to ensure internal KPI’s are metÂ
- Assist in retention calls and complete customer reviews.
- Monitor monthly invoicing.
- Be a guide for the team - mentor agents and ensure that positive attitude is maintained.
- Be continuously open and positive to implementing new system changes and enhancements with the team.
- Oversee and ensure compliance with our Operational Process Standards.
- Audit all service providers appointed by the customer.
Profile
As Import Transcon Agent, you pocess following skills:
- Minimum 1-2 years related experience.
- Understanding of ocean documentation process
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Pro-active, strong organizational skills
- A very good level of Excel & Word.
- Fluent in English & Dutch.
Offer
- Group insurance
- Individual hospital insurance
- Training
- Additional paid leave
- You will join an international & Dynamic working environment.
- You will also receive a fixed contract starting from day one!
- Salary based on previous experience, according to field averages.
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
Are you the Import Transcon Agent we're looking for? Apply now and join our team!