Get the tools and techniques you need to become more assertive and successful in your management role

Highlights:

• Assess and identify your own assertiveness style preferences
• Get comfortable in your own S.K.I.N - support self-esteem, know self, initiate dialogue, negate negative self-talk
• Explore the 5 step model to express assertive language


Key Competences:

• Assertiveness skills
• Communication skills
• Conflict management
• Learning to say no
• Stress management
• Work-life balance
 

Assertiveness Training for Women in Business  is a day hands-on training programme. The programme will be led by experienced women leaders with former experience in international companies.


8 Programme Modules:


1 - Foundations of Assertiveness\n

• Distinguishing between passive, assertive, and aggressive behaviors 
• Discussing how socialization affects your behavior in the business environment 
• Identifying personal work situations and obstacles that challenge assertive behavior

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2 - Assessing Your Assertiveness

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• Identifying your assertiveness style preferences 
• Assessing and identifying strengths and weaknesses of your assertiveness style 
• Knowing how value systems impact your assertiveness 
• Identifying ways to reduce role conflict

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3 - Getting Comfortable in Your Own Skin

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• Exploring the assertive components of becoming comfortable in your own S.K.I.N. (Support self-esteem; Know self; Initiate dialogue; Negate negative self-talk)

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4 - Assertive Communications Skills

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• Understanding the three components of communication and factors that influence their impact 
• Differentiating the verbal and nonverbal communication styles of men and women 
• Applying active and reflective listening skills to build assertiveness techniques 
• Listening and responding assertively to feedback and criticism

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5 - Assertiveness Techniques and Practices

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• Demonstrating a five-step model to express assertive language 
• Exploring four special assertive techniques: broken record, fogging, negative assertion, and negative inquiry 
• Saying “no” and surviving 
• Responding to common put-down statements 
• Videotaping practice sessions

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6- Assertive Case Study Workshop

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• Reviewing the uses of strategic tools, models and techniques 
• Applying assertiveness techniques to analyze and plan around your own must-solve situations 
• Receiving feedback on your plan for addressing your must-solve situations

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7 - Assertiveness and Leading

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• Assessing leadership styles 
• Understanding five dimensions of centered leadership 
• Identifying new ways to use assertive leadership in your personal and professional life

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8 - Leading a Balanced Life

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• Techniques for dealing with anger
• Preventing and coping with stress 
• Applying a four-step model to improve personal level of work and life balance 
• Discussing the nature and value of women support networks and resources 
• Planning for continuing assertiveness growth

You are a woman in an international management role. You want to strengthen your assertiveness techniques, alleviate weaknesses, and improve your overall communication skills.

Typical Participants:
• Managers
•New Managers