In the field of process analysis, there is often a gap between how processes are designed and how they actually run. Traditional methods, like workshops, interviews, event storming, or reviewing documentation, sometimes help uncover these differences for smaller processes. However, these techniques can be time-consuming, subjective, and may not always capture the full picture.

With process mining, this challenge is overcome by diving into real process data to reveal an objective and accurate view of how processes truly unfold.

This course marks the beginning of a three-part journey into process mining, providing you with the foundation to understand the why, how, and what of process mining. This course specifically is focused on the foundation, the data aspect and the most mature field of process mining - Process Discovery.

Uncover the Why
Through this course, you’ll discover why process mining is essential for understanding the gaps between process design and execution. We’ll explore why a process-oriented mindset is valuable, what processes actually entail, and how process mining can address common challenges faced when working with processes.

Master the Essentials of Data
Understanding the data requirements is key to successful process mining. We’ll dive into what data is needed, and what you can learn from it.

Learn Process Discovery
At the core of process mining is process discovery—a technique that reveals how processes are actually executed, often differing from initial assumptions. In this course, you’ll gain hands-on insights into how process discovery works, uncover the valuable insights it provides, and learn to determine when a process model accurately represents the real process.

Who is this course for?
This course is ideal for anyone interested in process optimization or understanding how data can enhance process-related work. Whether you’re a data analyst, process manager, or simply intrigued by process mining, you’ll gain valuable insights to elevate your approach. No prior knowledge is required, and everything will be explained in detailed, so anyone can jump right in!

With a license on The Master Channel, you don’t just get access to this course — you unlock our entire learning library.

It includes a broad selection of trainings on topics such as business processes, analysis, data, service design, project management, and soft skills.

The platform is designed to help organizations strengthen their business and digital transformation capabilities — flexible, up-to-date, and immediately applicable in practice.

All e-learnings are in English and come with subtitles in English, Dutch, German, and French.

Business Analyst, Functional Analyst, Process Analyst, Data Analyst, Product Owner, Consultant, Solution Architect, Project Manager