Digital transformation projects often lead to changes in the organization. It is essential that people involved in these transformation projects can recognize resistance to these changes and are able to deal with them successfully. This course teaches you about the different types of resistance and how to deal with them in order to achieve a satisfactory result.

What type of resistance?
The first part of the course focuses on recognizing the different types of resistance. Why? If you don't know what you're dealing with, you certainly will not be able to react to it correctly. Once you recognize the different types, you'll learn how to deal with them correctly.

The Rose of Leary
A practical framework that maps communication patterns and clarifies human interaction.

With a license on The Master Channel, you don’t just get access to this course — you unlock our entire learning library.

It includes a broad selection of trainings on topics such as business processes, analysis, data, service design, project management, and soft skills.

The platform is designed to help organizations strengthen their business and digital transformation capabilities — flexible, up-to-date, and immediately applicable in practice.

All e-learnings are in English and come with subtitles in English, Dutch, German, and French.

Business Analyst, Functional Analyst, Process Analyst, Data Analyst, Product Owner, Consultant, Solution Architect, Project Manager