Event Assistant
Description de la fonction
The Event Assistant tasks include the following but are not limited to:
Registration, Travel & Finance – Events
• Assist with the registrations for several events and congresses
• Assist with all travel bookings upon client’s request (hotel/airport transfer)
• Participate at the event’s delegate communications (hotel booking and practical information)
• Creation of rooming lists as well as follow-up closely with hotel suppliers:
• Coordinate registration & travel archiving (GDPR compliant)
• On-site registration support with the Customer Care team
Project Management Assistance
• Assist the Customer Care Coordinator and Manager on delivering projects & events, speakers
and programme management
• Understand and coordinate virtual event platforms, web conferences and live streams and provide punctual support on the on-time delivery of online or congresses and conferences
• Advocate a high level of service attitude and professionalism
• Respect timelines and critical dates and related action items
• Coordinate a specific part of a project (e. g.: hotel, registration, sponsorship, exhibition,
abstract, etc.)
Internal use Membership Management Assistance
• Assist the Coordinator and Manager regards to Membership Management
• Assist in the import new records, keep track of new/renewed Members in the membership portal
• Assist in the set-up new membership portals for new clients in the membership portal
• Assist in the creation, update, follow up on invoices in the membership portal
• Assist the members in case of any questions/updates
• Assist in the set-up, send out of all communication in the membership portal
Communication
• Assist in all communication linked to the event (I.e.: participant confirmation, etc.)
• Assist in building the registration website according to the given instructions (i.e.: content)
Admin, IT & Tools
• Complete procedures, documents, forms, reports that are essential to the day-to-day operations ; of project/ events.
• Demonstrate effective usage of available registration software features (e.g.: Aventri, Cvent,
EventsAir etc.). Virtual event platforms (such as MeetYoo, Swapcard, SpotMe), web conference tools (such as WebEx, Zoom, Interactio, Kudo)
• Effectively use all job-related tools and systems, computer hardware/software
• Respect the GDPR regulations related to events/conferences
Profil
- Graduaded : bachelor in public relation, communication, event field
- Excellent level in english (C1 - C2), other languages are an asset
- Event and exhibition experience (min. 1 year, max. 4 years)
- Salary : 2200 - 2500 € gross
- Meal vouchers
- Reimbursed transport costs
Offre
-
De € 2.300 à € 2.500 par an
- You will work in a young, dynamic, international company in the field of communication
- An unique experience in the Event Customer care coordination
- Opportunity to work on different projects
- 6-month projects (with the possibility of extension)
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