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Team Manager Technical Support Engineers (Gent)
For one of our customers, an international company located in Ghent, we are looking for a Team Manager Technical Support Engineers. As a Team Manager Technical Support Engineers you will coach a team of highly skilled international professionals who support the customers and dealers with technical difficulties.
Your main responsibilities as a team manager:
- You coach and develop your team members to expected performance and behavior.
- You run the daily operations while working closely with the other team managers.
- You ensure a high customer focus and follow-up.
- You drive continuous improvement in the team.
- You act during the escalation process and support the team with complaint handling.
- You have a master's degree in engineering and a proven working experience in a technical job.
- Experience as a team manager is a big asset.
- You are a strong communicator with good people skills.
- You are fluent in English and Dutch
- You are a problem solver, result driven and have flexible mindset
- You have a positive attitude and are team player
- A responsible job as an team manager within an international firm
- The chance to make a difference and play a key position in the department
- On the job training and room for personal development
- Flexible working environment with a focus on people