Terug naar zoekresultaten Vorige

3 van 4

Volgende
Carrefour België

Sales Back-Office Support Officer

Carrefour België | Brussel | Onbepaalde duur, Voltijds

Staat 15 dagen op Jobat.be

Carrefour Belgium

Sales Back-Office Support Officer

Functieomschrijving

 

Support the Sales Executives to ensure smooth sales team operations and an excellent customer service and customer experience. Make sure that all sales executives dispose of the necessary information and tools.


Execute all the administrative tasks related to the sales department


Provide necessary data, reports and documents to the sales team in order for them to focus on the meeting with the customer


Meet with sales executives to make new plans regarding sales


Follow-up on pending orders and specific customer requests


Generate and process new sales leads


Contribute in creating and maintaining good customer relationships; follow-up on all kind of questions or problems of customers


 




  • Provide data to support the sales team



  • Interpretation of sales metrics



  • Develop and monitor performance indicators



  • Manage sales tracking tools and report on important information



  • Keep record of sales trends



  • Stay up-to-date with new product and feature launches and ensure the sales team is on board



  • Suggest sales process improvements



  • Point of contact for (potential) customers in responding to emails, phone calls etc.



  • Fix appointments between customers and sales team



  • Review pending orders and specific customer requests to ensure excellent customer service and customer experience



  • Act and solve problems of customers as they arise; handle customer complaints



  • Report on structural problems



  • Follow-up with customers to make sure they are satisfied with a particular product



  • Meet with other departments in order to support the sales executives



  • All administrative tasks in order to support the sales team (incl. filing reports, preparing presentations, providing necessary documents …)


 

Profiel



  • Bachelor in Marketing or in a related field



  • Proven working experience as a Sales Support Specialist or equivalent experience



  • In-depth understanding of sales principles and best practices in customer service



  • Hands-on experience with CRM-systems



  • Proficient with MS Office, in particular with MS Excel



  • Administrative skills



  • Detail-oriented



  • Communication skills



  • Teamplayer



  • Analytical capabilities



  • Goal-oriented



  • Able to multi-task



  • Resistance to stress 



  • French/Dutch/English

Aanbod



  •  A permanent position, also key function.


  • An attractive salary, company car and fuel card.



  • A pension plan, meal vouchers, exclusive discounts in our stores, bonus plan and net remuneration, laptop and smartphone.



  • Permanent trainings, the possibility to grow & internal career opportunities.


 

In een wereld in verandering zijn diversiteit en inclusie centrale waarden. Bij Carrefour willen we

vrouwen en mannen aantrekken en behouden - van alle leeftijden en van allerlei achtergronden,

elk met haar of zijn eigen ervaring. We zijn ervan overtuigd dat we hiermee onze klanten kunnen

bekoren en onze resultaten en onze innovatieve kracht versterken.

 

 

Dans un monde en changement, la diversité et l'inclusion sont des valeurs centrales. Chez Carrefour, nous voulons attirer et retenir des femmes et des hommes - de tous les âges et de toutes les origines, chacun ou chacune avec sa propre expérience. Nous sommes convaincus qu'avec ceci nous pouvons satisfaire nos clients, renforcer nos résultats et notre force d'innovation.
Brussel

Anderen bekeken ook

De job werd bewaard

Je kan je bewaarde jobs terugvinden op de homepage en in Mijn Jobat.

Wil je ze ook op andere toestellen kunnen bekijken? Meld je dan aan.

Solliciteer nu Solliciteer nu

Nog 24 dagen om te solliciteren

Kenmerken

Vereisten

  • Professionele Bachelor (Hoger Onderwijs Korte Type)

Aanbod

  • Onbepaalde duur
  • Voltijds

Solliciteer voor

Ontvang nieuwe jobs via e-mail

Ontvang nieuwe 'Direct marketing' jobs in Brussel meteen in je mailbox.

We sturen je geen reclame.