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Order Support (Gentse Zeehaven)
For one of our customers, an international company, located in Ghent, we are looking for a Order Support Officer. The department Order Support is responsible to support the sales organisation so that orders are specified correctly and planned on the right moment according to the customer demands.
You will be the contactperson between the sales organisation and operations for questions concerning the ordering and planning of new products. You will give the clients the information requested.
You help the customers in finding solutions in correspondence with the wishes of the clients.
You offer support concerning planning and product issues in order to reach a good customer satisfaction. This means that you give correct advise to the network concerning the standard product offering. You give information concerning delivery lead-times, you support aswell in the daily use of the order systems.
You take actions in order to continuously improve and maintain the required competences and apply this optimally in your own organization.
You have a bachelor degree and you have strong communication skills.
You have a very good knowledge of English, Dutch and French
Good understanding of the sales environment and good understanding of manufacturing and logistics is important.
You are strong in negotiating (offering other solutions to the clients).
You are service minded, highly accurate and have good analytical skills.
You are a teamplayer, have a positive mindset and a can do attitude.
You get an opportunity to work together with skilled colleagues in an exciting, global environment which provides opportunities to develop both professionally and personally.
This is a temporary position to start in May until the end of December.