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Page Personnel

Senior Customer Service Representative - pharmaceutical sector

Challenging Senior position where you'll be providing valuable support to a Key Account Manager and to your own Key Customers across the EMEA pharmaceutical industry.

Page Personnel | Leuven | Onbepaalde duur, Voltijds

Our client is a multinational company active in the healthcare and pharmaceutical industries.

Their EMEA offices are located in Leuven and are easily reachable by public transport.

You'll find a very multicultural and stimulating working environment that creates a very open atmosphere.

Senior Customer Service Representative - pharmaceutical sector


As Senior Customer Service Representative you will be the link between the supply chain and the sales departments. An efficient order follow-up, after sales services and client support to assigned accounts, will be your main responsibilities. On top of that you'll also provide excellent support to an assigned Key Account Manager.

  • Ensure a complete and correct order flow from order to delivery to invoice
  • Create and send out the adequate export documents when needed
  • Arrange budget friendly and efficient transportation for distribution of goods
  • Answer sales and product related queries from internal and external customers
  • Ensure the monthly sales forecast for your account portfolio


As a Senior Customer Service Officer, you have had a first experiences in a similar role of more or less 5 years.

Below are other key skills you'll need:

  • Good knowledge of Excel and SAP
  • Perfectly fluent in English, written and spoken
  • Knowledge of Dutch, German or French is an asset
  • Previous experience preferably in an international environment : understanding of export documents and incoterms
  • Affinity with health-care and pharmaceutical industries


Our client is offering you a long-term position after a successful interim period. You'll have the opportunity to join a dynamic and committed Customer Service team in Leuven, within an ever-growing health-care leader. You'll be rewarded with an attractive base salary with interesting extra-legal benefits.


Page Personnel Belgium
Sacha de Potter
+32 2 290 97 84
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
Bereken je reistijd
Naar Page Personnel | Leuven 3000

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    • Secundair onderwijs
    • Engels


    • Onbepaalde duur
    • Voltijds

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