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Health & Safety Manager

Lifecycle Service Delivery Manager

Quality manager Food Production

Operations & quality specialist

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Van € 2.600 tot € 3.000 per maand

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Junior Project Engineer Milieu @ Wijgmaal, Lokeren of Roeselare

Quality manager Food Production

(Senior) Quality Engineer


Kwaliteitscoördinator - Dienst biobank

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Lifecycle Service Delivery Manager

Onbepaalde duur, Voltijds
Staat 2 dagen op
Emerson is a US multinational corporation manufacturing products and providing engineering services for industrial and consumer markets.  For their Benelux Process Management Division, they seek to hire a Lifecycle Service Delivery Manager.

Lifecycle Service Delivery Manager


As a Lifecycle Service Delivery Manager you are the liaison between the customer and Emersons’ executing departments. 
  • You are the “go-to person” for your customer, their trusted advisor; you understand your customer’s business drivers, operations and process challenges.
  • You identify process improvement opportunities and/or potential issues that you connect with Emerson solutions and translate into relevant actions; your main goal is to grow customer satisfaction and to make sure service level agreements are honored.
  • Your key responsibility is delivering business value to customers and ensuring service contract agreements are met.
  • You measure business value generation and track progress versus KPIs; you focus on enhancing contract compliance and on improving risk management; you contribute to more effective management decisions and facilitate faster response to contract issues.
  • You expand the contract value by including either new technology or expanded service offerings.
  • You are the customer’s voice towards Emerson stakeholders; you share information with the executing Emerson Operations and with Sales.


  • You enjoy discussing technical opportunities and issues and thrive on process improvement while also being hands-on and triggered by putting things into action.
  • You have a bachelor degree in for example Electrical or Automation Engineering or equivalent through experience in a service delivery or technical environment.
  • You know how contract management works.
  • You communicate fluently in English, French and Dutch (verbally and in writing).
  • You easily build relationships and come with strong communication skills.
  • You show a dedicated service and customer orientation.
  • You thrive on achieving results.


  • The opportunity to join a top-of-the-industry, ambitious company driving automation solutions using advanced technologies.
  • The chance to step into a role combining technical interest and understanding with strong customer orientation and commercial drive.
  • A salary package aligned with your level of experience.
  • Company car.

Praktische informatie

Your response will be dealt with promptly and confidentially.
Questions? Contact Dorien Moonens at Toon nummer.
Bereken je reistijd
Naar : Emerson | Diegem 1831

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