We are inspired to make people's lives better. Our entrepreneurial spirit and commitment to scientific excellence has made us the global leader in aesthetic dentistry.
Customer Success Coordinator - Pharmaceutical company
As a Customer Success Coordinator, your key responsibilities are:
- First point of contact for customers: answering questions, orders, service needs, complaints, monitoring delivery times or other requests.
- Advising customers & providing product information.
- Administrative follow-up of relevant information such as customer data, quotations and cooperation contracts.
- Coordinating with other teams to ensure good customer service.
- Processing of returns and warranty processing within the guidelines.
We are looking for:
- Excellent communicator with a customer-oriented focus.
- Team player.
- Flexibility & can-do mentality.
- Knowledge of SAP or similar order systems.
- Good command of MS Office, extensive knowledge of Excel.
- Good knowledge of Dutch, French and English.
Van € 2.900 tot € 3.600 per maand
Growing your career as a Full Time Customer Success Coordinator is a great opportunity to develop exceptional skills.
- You will be part of a team of 4 colleagues in Zaventem (Belgium).
- You will learn more about the Pharmaceutical market and clients.
- A varied challenge in which you can grow with an adapted training plan.
- An attractive salary package with many extra legal benefits.
- Possibility to telecommute 2 days per week.
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