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Customer Service: shipping and export officer - African Market

Responsible for arranging the documentation, transport and other requirements in order to ship goods to Africa.

Page Personnel | Antwerpen | Interim, Voltijds

Our client is a global player in the spare parts market and looking for an Customer Service: shipping and export officer for the African Market. The company is globally active and constantly growing.

The office is located in Antwerp (2030).

Customer Service: shipping and export officer - African Market


The Shipping and Export Officer is responsible for the entire process, from launching pickings, to invoicing, to following all applicable export rules and regulations, booking transport and following up until arrival of the goods in Africa.

The Shipping and Export Officer also analyses delivery costs and recommends more cost efficient methods of transportation. He/she handles customer complaints and investigates delivery issues. These may include damaged products, late or lost deliveries and insurance claims.

  • Arrangement of bookings and documentation with all transport suppliers or partners
  • Respect the cut off's (= promised departure dates)
  • Follow up lead times
  • Customs compliance and follow up
  • Invoicing
  • Launch pickings
  • Cost control


  • You have a degree in Logistic and/or Supply Chain or you have had a first similar experience. However, motivated recent-graduates are also welcome!
  • Language knowledge: French and English, knowledge of Dutch is a plus!

  • Ability to work in ERP systems and Microsoft based programs, mainly Outlook and Excel

  • Knowledge of Incoterms, credit letters, transport documentation
  • Organized with good time management
  • Good problem solver
  • Able to deal with complexity
  • Dead line oriented and able to work under pressure
  • Team player
  • Open minded


  • Inspiring and challenging position with responsibilities
  • Company that values autonomy and initiative
  • Dynamic and fast growing business environment
  • International mindset
  • Competitive salary package with fringe benefits
  • Motivated colleaugues


Page Personnel Belgium
Rebecca Baetens
+32 3 303 28 66
Emiel Banningstraat 47
2000 Antwerpen

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    Deze job wordt niet langer aangeboden



    • Academische Bachelor
    • Engels, Frans


    • Interim
    • Voltijds

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