My client is spezialed in the development, production and sales of polymers all over the world.
Customer Service Representative
- Assures that all activities are performed according to the applicable procedures.
- Assures that all activities related to Customers are in line with local legislation and BSC corporate SOP's.
- Assist internal and external customers with any request
- Assist the product service providers with any request
- Order management e.g. order entry, data validation, logistics follow-up, etc
- Organization and monitoring of deliveries
- Preparation of shipping documentation
- Organization of waste disposals
- Follow up on invoicing requirements such as billing blocks, credit and debit notes
- Set up of new customers in order entry systems, with the contracted manufacturer, carriers etc
- Maintenance of customers data in all systems and with all parties involved
- Monitor customer license limits and the validities
- Complaint entry and product return organization
- Support the reporting to Nuclear Control Authorities
- Coordinate Software installations with customers and licensor
- Revision and submission of supplier invoices
- Support finance team with VAT reporting and credit collection
- Support the line manager on any department request, projects and objectives
- Support the supply chain team on production requirements
Multi-language skills required: English and Turkish.
You already have had a first experience in any Customer Service or Logistics related function in a demending B2B environment.
Applies broad knowledge of business concepts, procedures and practices and a general understanding of department fundamentals.
- Team player and at the same time able to work independently.
Van € 3.000 tot € 3.400 per maand
If you choose for a career at my client, it isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, they encourage you to apply for this position and they are already looking forward to connecting with you!
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