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Customer Service Export (NL/FR/ENG) - 2030 Antwerpen

As a Customer Service Export Representative you: determine, organize and manage a safe, efficient and cost-effective transportation of goods for the customer.

Page Personnel | Antwerpen & Haven | Onbepaalde duur, Voltijds

Staat 16 dagen op Jobat.be

Our client is a major player in international logistics.

They have based their international development on owned infrastructures; They have offices in 20 countries and a global partner network giving you an access to all destinations.

Customer Service Export (NL/FR/ENG) - 2030 Antwerpen

Functieomschrijving

Transportation & Administration

  • Select shipment routes, based on nature of goods shipped, transit times or security needs
  • Determine efficient cost-effective methods of moving goods from one location to another
  • Arrange delivery and storage of goods at destinations and in between
  • Calculate weight, volume and costs of goods to be moved
  • Prepare shipping documentation, such as:bill of lading, packinglists, dock receipt and/or other certificates
  • Obtain and arrange cargo insurance if required
  • Verify adherence of documentation of customs, insurance or regulatory requirements
  • Track orders from placement through delivery
  • Work together with the customs department to facilitate the passage of goods through customs
  • Recommend, arrange and verify proper packaging, labeling and coding of goods
  • Maintain current knowledge of relevant legislations, political situations or other factors that could affect freight shipping

Client management

  • Inform clients of factors like shipping options, timelines, transfers or regulations affecting shipments
  • Collect important information from the client in order to arrange the transportation accordingly
  • Respond to client's questions and inquiries according to deadlines
  • Be point of contact for the clients and ensure back up when needed
  • Assist clients in obtaining insurance reimbursements if needed

Supplier Management

  • Point of contact for the supplier in case of issues
  • Provide correct and relevant information to the supplier in order to ensure qualitative execution of the transport
  • Follow up on qualitative execution of the work


Commercial & Invoicing

  • Prepare correct invoices for clients considering profitability
  • Ensure balance between cost quotations and real costs
  • Inform concerned parties in case of non-profitability of the project

Profiel

  • Minimum of 2 years relevant experience
  • High level of oral communication: Dutch-English-French
  • Good listening skills
  • Assertive
  • Problem solver: fast and appropriate reaction to problems and timely follow up
  • Analytical abilities: analyze a situation, fact or problem by dividing it into smaller parts, identify links and provide solutions
  • Attention to detail
  • Ability to focus on results: action and results orientation
  • Stress resistant
  • Positive mindset

Aanbod

  • Competitive salary package
  • A fixed contract after a successful interim period
  • A positive and warm working environment

Interesse?

Page Personnel Belgium
Rebecca Baetens
+32 3 303 28 66
Emiel Banningstraat 47
2000 Antwerpen
Bereken je reistijd
Naar Page Personnel | Antwerpen 2030

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    Kenmerken

    Vereisten

    • Academische Bachelor
    • Nederlands

    Aanbod

    • Onbepaalde duur
    • Voltijds
    • Van € 2.767 tot € 3.431 per jaar

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