Vacatures Customer service in Brussel:   101 jobs

Jobs via e-mail:

Uit
Aan

Commerciële raadgever in verzekeringen

  • Yuzzu
  • Brussel
  • Onbepaalde duur, Bepaalde duur
  • Extralegale voordelen
    • Maaltijdcheques
    • Laptop
    • Internetvergoeding / Abonnement
    • Individuele hospitalisatieverzekering
    • Hospitalisatieverzekering voor familie
    • Parking
    • Tussenkomst openbaar vervoer
    • Fietsvergoeding
    • Eco Cheque
    • Opleiding
    • Thuiswerk
Sinds 7 dagen

Productiebeheerder/vliegende medewerker in verzekeringen

  • Yuzzu
  • Brussel
  • Onbepaalde duur, Bepaalde duur
  • Extralegale voordelen
    • Groepsverzekering
    • Maaltijdcheques
    • Laptop
    • Internetvergoeding / Abonnement
    • Individuele hospitalisatieverzekering
    • Hospitalisatieverzekering voor familie
    • Parking
    • Tussenkomst openbaar vervoer
    • Fietsvergoeding
    • Eco Cheque
    • Opleiding
    • Thuiswerk
Sinds 7 dagen

Client Reporting Expert

Klantendienst medewerker Cosmeticasector - Maria Galland

Van € 2.000 tot € 2.500 per maand

Client Reporting Expert

Customer success consultant

  • Lucien
  • Thuiswerk + kantoor Brussel
  • Onbepaalde duur
  • Extralegale voordelen
    • Maaltijdcheques
    • GSM & smartphone
    • Laptop
    • Individuele hospitalisatieverzekering
    • Bedrijfsfiets
    • Fietsvergoeding
    • Eco Cheque
    • Opleiding
    • Thuiswerk

Customer Experience Representative

Van € 2.400 tot € 2.900 per maand
Nog maar 7 dagen online

Customer Service Medewerker

Nog maar 3 dagen online

Tweetalig Du/Fr Customer Success Agent

Nog maar 4 dagen online

Accounts Receivable Officer

Sinds 6 dagen

Customer Representative/ Sales Assistant - Medical Sector

Van € 2.767 tot € 3.873 per maand
Sinds 2 dagen

Dossierbeheerder

Nog maar 4 dagen online

German Client Advisor

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative

gfh_newsletter

Jobs via e-mail

Op zoek naar een 'Customer service' job in Brussel? Deze vind je op Jobat.be.

Uit
Aan

Customer Service Representative DACH for the Fashion Industry

Van € 35.000 tot € 45.000 per jaar

Trilingual Customer Service Benelux for the Fashion Industry

Van € 35.000 tot € 45.000 per jaar

Customer service provisioning medewerker

Customer Service Medewerker Evere

Duitstalige klantendienstmedewerker

Zin om Ervaring op te doen in het buitenland ? Verhuis naar Oost Europa

Sinds 6 dagen

Financieel Adviseur

Sinds 4 dagen

Financieel Adviseur

Sinds 4 dagen

Klantendienstmedewerker

Sinds 3 dagen

Klantendienst medewerker

Sinds 3 dagen

Customer Service Medewerker regio Evere

Sinds 3 dagen

Customer Service Medewerker Onboarding

Sinds 2 dagen

Back Officer h/f

Sinds 2 dagen

Customer service medewerker - Telewerken (m/v/x)

Sinds 2 dagen

Support Officer

Nog maar 7 dagen online
Anderen bekeken ook
Voeg je CV toe
Jobs voor jou zal je betere jobs suggereren gebaseerd op je opleiding, vaardigheden en werkervaring.

De job werd bewaard

Je kan je bewaarde jobs terugvinden op de homepage en in Mijn Jobat.

Bright Plus Brussel

Customer Care Agent

1662689
Onbepaalde duur, Voltijds
Staat 7 dagen op Jobat.be
Our client is the Belgian market leader in electronic and mobile payment services. We aim for easy, safe and efficient transactions. Anytime, anywhere. With your card or mobile phone.

 

This makes them an ambitious company, focused on the perfect balance between reliability and user-friendliness.

Customer Care Agent

Functieomschrijving

Consumer Care

  • You are the first point of contact for our App users, and as such you handle and answer questions and requests for assistance coming via email, telephone, social media or app reviews;
  • You develop knowledge and expertise around the App to help troubleshooting with all matters related to PayconiqbyBancontact;
  • You cooperate with 2nd line support for the tickets that cannot be immediately solved;
  • You provide value to our consumers thanks to the quality of your support but also to the tone of voice you use;
  • You keep track of the progress of the tickets assigned to you and – more in general – of your own performance;
  • Based on your daily experience, you ‘think improvement’ and suggest better or more efficient way to execute consumer care tasks;
  • You handle consumer complaints in a professional way and look for solutions/approaches when possible;
  • You report and escalate towards the correct stakeholders in case of issues.
  • Ongoing improvement Consumer care starts with quick handling of a request, but it does not stop there. It is also keeping high standards for our customer care and being part of the constant improvement of our products. In the context of our internal processes, together with your colleagues, you:
  • Work with our process improvement officer to perfect the internal work instructions and way of working, and to make our App users more satisfied;
  • Provide feedback on more efficient way of working with internal and external stakeholders (2nd line, Finance, Sales, Marketing,...);
  • Share with other colleagues within the company consumer feedback that can help improve our App or the Payconiq products.

Profiel

  • Bachelor’s degree and/or relevant experience in a similar role.
  • Your Dutch is excellent and your English or French are great. 
  • Familiarity with mobile Apps and/or mobile payment instruments.
  • Experience in a consumer support function linked to mobile products is a strong plus.
  • Experience with Jira is welcome; experience with the configuration of the Jira environment is an extra added value.
  • Excellent communication skills, both oral and written.
  • Very strong service orientation – it is all about providing good customer care towards our App users.
  • Very strong stress resilience – you keep your cool even in the most difficult moments and always remain professional.
  • Strong flexibility – every day can be different; you are open to adapting to changing needs.
  • Strong sense of curiosity – you want to understand how our products work to serve our customers and want to do this better and better.
  • Discipline – You know what you need to do to meet your goals, and you do it.
  • Team spirit – you contribute with your strong skills to the growth of the team, and as one team you and your colleague bring value to our customers.

Aanbod

  • Mogelijkheid tot thuiswerken: 3 dagen
  • Groepsverzekering
  • Maaltijdcheques
  • Individuele hospitalisatieverzekering
  • Tussenkomst openbaar vervoer
  • Thuiswerk
  • A great challenge in a welcoming, positive and innovative environment!
  • Working for Bancontact Payconiq Company, therefore, equals being part of a dynamic and talented team and contributing to the evolutions of the payment world of today and tomorrow.
  • As an employee of this Company, you will enjoy the benefits of working in a nice environment (including fresh fruit, good coffee, company events) where you will be granted every opportunity to develop your competencies.
  • 3 days of home office!
  • Meal vouchers, health care, group insurance, laptop, mobile phone, eco cheques,...
  • Work on Saturdays is sometimes required on rotation. In that case you are free a day in the week.
Vacancy Customer Care Agent Dutch / English in Etterbeek - Bright Plus:
https://www.brightplus.be/nl/vind-een-job/1662689-customer-care-agent
Bereken je reistijd
Naar : Bright Plus Brussel | Etterbeek 1040

Dit adres kon niet gevonden worden.

Er kon geen route tussen de twee adressen gevonden worden.

Een exact adres is niet beschikbaar voor deze job. Daarom kan het zijn dat de berekende reistijd afwijkend is in werkelijkheid.
Functietype:
Standplaats
Vereisten
Professionele Bachelor (Hoger Onderwijs Korte Type) Minstens 2 jaar ervaring Nederlands, Engels