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Connected Services Engineer

ABB | Zaventem | Onbepaalde duur, Voltijds

Nog 3 dagen om te solliciteren

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas. 

ABB Robotics, based in Zaventem is the absolute market leader in robotics. We specialize in automation solutions, products and services to a wide range of industries, end customers and system integrators.  Our solutions are used in various sectors such as the automotive industry, the manufacturing industry and the consumer industry.

Connected Services Engineer


As a Connected Services Engineer, you will be the point of contact for ABB AbilityTM Connected Services customers and Service Engineers. Reporting to the Service Manager Robotics, and using your technical and customer service skills and knowledge, you will help solve diverse customer inquiries and issues related to ABB robots and more specifically to condition monitoring & diagnostics, backup management, fleet assessment and asset optimization.

Your Responsibilities:
Providing remote technical support for predictive maintenance independently, identifies technical problems and makes analysis through remote activity in different Service categories.
Consulting with and advising customers on the best service solutions to avoid downtime.
Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
Detecting pro-actively potential issues customer might face.
Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
Identifying opportunities for the development of new service applications, equipment and methods.
Developing yourself as a Connected Service Expert for customers and for ABB Service team.
Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.


A technical degree (Bachelor) in electromechanics, electricity/ Electronics, IT or related fields
Experience in technical preventive maintenance, planning, remote monitoring is an asset.
Proven passion for technical matters, with a collaborative, solutions-oriented approach and strong communication skills.
Able to work independently, have a "can-do" mentality and a sense of responsibility.
Good analytical skills and able to draw up professional reports.
Good administrative skills and computer literate.
Fluent in Dutch or French and basic knowledge (and willing to improve)  the other language.


Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day.

Apply online and let’s write the future together.


Please contact Patrick Brahm, 27 Hoge Wei, 1930 Zaventem or patrick.brahm@be.abb.com for additional information.
Bereken je reistijd
Naar ABB | Hoge Wei 27, 1930 Zaventem

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    Nog 3 dagen om te solliciteren


    • Functietype: Elektrotechniek
    • Sector: Energie, Milieu en veiligheid
    • Zaventem (standplaats)
    • Alle vacatures bij ABB


    • Professionele Bachelor (Hoger Onderwijs Korte Type)
    • Minstens 2 jaar ervaring
    • Nederlands, Engels, Frans


    • Onbepaalde duur
    • Voltijds

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