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Volvo Group Belgium

Business Automation Analyst

Staat 3 dagen op

Business Automation Analyst

Technical & Connected Services Support (T&CSS) is the first line support department for our markets and dealers globally. With a strong focus on technical enquiries, remote diagnostics and connected services, we ensure that our customers are offered a premium service and are helped in time. Using the latest technologies, we guarantee the improvement of internal processes and stay up-to-date with our service deliveries. We nurture intrapreneurship and personal development, offering plenty opportunities to grow within the organization
This is us, your new colleagues 

The Monitoring Center resides within the Volvo Trucks Uptime organization and stands for a creative development hub of aftermarket services related to Remote Diagnostics and Big Data analytics, close to our customers. Perceived by many as a scale-up within the Services area, we nurture empowerment and enthusiasm as key ingredients for building customer success.


  • You drive initiatives and projects that map and improve the operational technical processes. You search for innovative and functional solutions with a focus on automation of current processes
  • You know your way around data engineering and analytics, as application building will be an essential element of the automation process.
  • You gather, identify requirement from the Technical Dealer support team and other stakeholders with an innovative mindset
  • You bring  domain competence, business knowledge and needs /requirements as a subject matter expert in development and improvement activities
  • You communicate status updates and next steps to all parties involved to ensure awareness and commitment to the project deliveries.
  • You execute upon and develop these solutions in collaboration with key stakeholders


  • You have preferably a M.Sc. degree in Business Engineering, Computer Science or equal by experience
  • You have at least 3 years’ experience in working with data analytics, data engineering and application building
  • You master following tools and language: Python/Java, SQL, Qlik/PowerBI, RPA
  • You are passionate about IT applications and app development
  • You have a great interest in process optimization, digital transformation and agile
  • You have good collaboration, communication and facilitation skills.
  • You are an enthusiastic team player with a can-do, start-up mentality.
  • You have a natural feel for continuous learning and personal involvement.


  • The opportunity to work in global and dynamic organization with highly skilled colleagues
  • A working environment that truly believes in customer success, trust, passion, performance and change
  • Regular opportunities for training and education to develop yourself continuously
  • Flexible working hours, extra days off, a company restaurant, initiatives concerning health and wellbeing
  • A competitive payment based on your experience & competences that will develop depending on your input and performance
  • Extralegal benefits like meal vouchers, health and group insurance, possibility for car and bicycle lease, and many more

Bereken je reistijd
Volvo Group Belgium | Smalleheerweg 31, 9041 Oostakker

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    Nog 36 dagen om te solliciteren



    • Master (Licentiaat; Universiteit of Hoger Onderwijs Lange Type)
    • Minstens 2 jaar ervaring
    • Nederlands, Engels


    • Onbepaalde duur
    • Voltijds

    Solliciteer voor

    • 3 januari

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