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After Sales/Customer Service (English Polish German) (Regio: Gent)

520748047

AGO Jobs & HR | Gent | Interim, Voltijds

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After Sales/Customer Service (English Polish German) (Regio: Gent)

Functieomschrijving

For one of our customers we are looking for an After Sales / Customer Service Officer. We are currently looking for a temporary worker to assist our team. The team works to provide a high level of customer service. In this role, you interact with customers to answer their inquiries about the product, payments, and services. This is a multilingual team working closely together in a good atmosphere.
Your main responsibilities:
- Customer Satisfaction is one of our main KPI's. You are responsible for the Call Back in your markets. This means that you call the end customer in order to ask (when needed detailed) feedback about our services.
- You are the key contact for customer complaints within your respective markets. You make sure that all complaints are handled and closed within the agreed lead times.
- You see to it that the complaint process is followed.
- You make sure deadlines and targets are met.
- You will support the team with other tasks.

Profiel

- You have a bachelor or master degree.
- You have an excellent knowledge of English, German and Polish. Dutch is an asset
- You are a team player, passionate about customers and stress resistant with good communication skills
- You are a customer minded individual with the ability to take initiative and solve problems.
- You collaborate and build strong relationships to ultimately assist in removing customer roadblocks
- You have strong administration skills.

Aanbod

This is a temporary position for 3 months. We can offer you a nice salary, with meal vouchers and a rembursement for transportcosts. If you like working in an international company where you can hear all different languages around you, this is the job you should apply for.

Interesse?

Heb je interesse? Kom dan langs in ons kantoor of mail ons jouw motivatiebrief en cv.


AGO Jobs & HR Gent Office
Liefkensstraat 35

9032 Gent Office
Tel.: 09 223 52 50
Email: gent.office
Bereken je reistijd
Naar AGO Jobs & HR | Gent 9000

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    • Professionele Bachelor (Hoger Onderwijs Korte Type)

    Aanbod

    • Interim
    • Voltijds

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