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AlphaCredit

IT MONITORING SPECIALIST

Information Technology

Bij AlphaCredit

Staat 6 dagen op Jobat.be

AlphaCredit is the market leader for consumer credits in Belgium and Luxembourg and is part of the BNP Paribas Group. From our offices situated at the Brussels Central Station we offer all possible credit solutions to our professional partners or directly to our customers. AlphaCredit continues to grow and is constantly on the lookout for new colleagues!

IT MONITORING SPECIALIST

Functieomschrijving

Within any IT department, Service Delivery plays a crucial role. AlphaCredit Service Delivery team is centered on following axes: Service Desk (including Incident and Problem Management), Release/Change Management and Monitoring.

RESPONSIBILITIES:

We are looking for a person that can help us primarily in further developing the IT monitoring activity. Next to that, we are engaging into a “makeover” of our ITSM tool where we expect this person to take a key role in administering and configuring the tool.

You will report directly to the Service Delivery Manager.

Profiel

You have a broad IT background and are knowledgeable in most of the following:

  • Knowledge and experience in Database Tools ( MS SQL…)
  • DNS, DHCP, Group Policies
  • Microsoft Exchange LDAP
  • Active Directory
  • Scripting (PowerShell, Java….)
  • Cloud administration experience
  • XML
  • API
  • Linux
  • Windows
  • iSeries

You have in depth knowledge of:

 

  • Network & monitoring tools
  • Network technologies (Physical & Virtual) : LAN/WAN/VLAN/IP/Telecom /Switch / Firewall / Content Switch / Reverse Proxy / IVR / IP Telephony….
  • Monitor tools knowledge like: Splunk ,SCOM, Nagios, COMTEK, SolarWinds ,….
  • Be able to generate & manage smart Dashboard on telecom situation (availabilities, performance, usage, manage alert , automation ...)

Knowledge of the following domains is an added value:

 

  • ITIL V3 Foundation: understanding of Incident, Request, Problem, Change  and CMDB.
  • ITSM: Initial experience with one or more Service Management Tools such as : HP Peregrine ServiceCenter / AssetCenter, Omnitracker, Topdesk ServiceNow, BMC/ARS Remedy, Heat , Microsoft System Center Service Manager or other….
  • Competence in performing screen customization, workflow administration, report setup, dashboards, data imports, custom scripting and third party software integrations (with monitoring , inventory, mailing…… and deployment tools).

Aanbod

  • A challenging position with high learning and career opportunities within a strong international group.
  • A permanent employee contract with a competitive salary and extensive benefits (company car, pension plan, meal vouchers, etc.).
Brussel

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Kenmerken

  • Functietype: IT-architectuur
  • Sector: Financiën en Verzekeringen
  • Brussel (standplaats)
  • Meer over het bedrijf

Vereisten

  • Professionele Bachelor (Hoger Onderwijs Korte Type)
  • Minstens 2 jaar ervaring
  • Frans, Engels, Nederlands

Aanbod

  • Onbepaalde duur
  • Voltijds

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