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Customer Support Coordinator (fluent in English, Italian, Spanish) (Ghent)
For our customer, an international company, located in Ghent, we are looking for a Customer Support Coordinator (fluent in English and German)
- Your task is to understand the customer's questions and needs in their native language, and operate as a translator and communicator between customer and technician,
- You will assist the technical support engineers by collecting, registering and conveying essential information required for solving the problem. You will also update the customers on the status of their case .
- You will be translating the information from German into English and the other way around.
- You have a bachelor's or master's degree
- You are customer-oriented with good spoken and written communication skills.
- You have good collaboration, communication and facilitation skills.
- You are fluent in English and German
We offer you a challenging job in an international environment.