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Walters People Belgium

Customer Service Teamleader

A company located in Diegem, a leader in the distribution and sale of natural gas, is looking for a Customer Service Teamleader to support their team. In this role you are responsible for overseeing the B2C Customer Service Team.

Via Walters People Belgium

Staat 12 dagen op Jobat.be

Customer Service Teamleader

Functieomschrijving

Role of a Customer Service Teamleader:

  • Manage the Customer Service activities for Belgium
  • Achieve a good level of Customer Relationship Management in line with the Customer Values
  • Create and maintain a high-quality working environment for all employees of the Customer Service and Inside Sales team
  • Managing the implementation of change within the department
  • Assure an efficient complaints management, analyzing and improving B2C services

Profiel

Profile of a Customer Service Teamleader:

  • Strong people manager with 2-5 years experience
  • Customer service experience
  • Strong personality
  • Natural leadership skills
  • Able to work according to strict procedures and able to maintain and improve procedures
  • Fluent in Dutch, French and English

Aanbod

Our client offers:

  • A competitive salary package
  • A permanent contract
  • The opportunity to develop yourself in a pleasant and fast growing companyAre you looking for a new challenge as Customer Service Teamleader?

Are you a people manager and triggered by daily contact with customers? Send us your resume today!

Vilvoorde - Zaventem

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Kenmerken

  • Functietype: Customer service
  • Sector: Energie, Milieu en veiligheid
  • Vilvoorde - Zaventem
  • Meer over het bedrijf

Vereisten

  • Academische Bachelor
  • Nederlands, Engels, Frans

Aanbod

  • Onbepaalde duur
  • Voltijds

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