For our customer, an international automotive company, located in Ghent, we are looking for a Customer Support Coordinator.
- You register calls and problems in a logging system
- You follow-up the breakdowns and keep the driver, customer, home dealer informed about his case
- You negotiate acceptable solutions for logistic & technical problems
- You are fluent in English French Italian or English French Spanish
- You have good customer-oriented collaboration, communication and facilitation skills.
- Basic skills in MS Office applications are required.
- Technical knowledge of trucks and busses is an asset.
- This position is located in Gent (Belgium)
We offer a challenging job in an international environment where continuous learning and personal involvement are stimulated.