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Contract Manager IT (m/f)

Total | Brussel | Onbepaalde duur, Voltijds

Staat 3 dagen op Jobat.be

Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by 100,000 employees: to make energy better each and every day.

Contract Manager IT (m/f)


The Group searches for Brussels a Contract Manager IT (m/f) :
Supplier relationship :
* Manage relations with Total's internal IT division (TGITS) concerning IT (servers, workstations, connections…)
* Represent and engage Refining & Chemicals (RC) in TGITS's governance committees & work-groups with TGITS
* Control quality of service through analysis and consolidation of indicators; Provide feedback on their performance based on input from users
* Manage escalation process for IT
* Evaluate and discuss TGITS service offers and together with other Branches verify their pertinence for RC business needs and invoicing model
* Challenge TGITS on IT solutions that are proposed to branches
* Report and analyze performance through quality dashboards

* Ensure cost & invoice model reflects reality & levers for optimization are well identified and shared with Business
* Challenge TGITS on proposed solutions & associated costs in the area of IT
* Participate in construction of Budget & follow up of IT costs
Assist internal Information System Division department customer in elaboration of IT specifications

* Prepare & follow the budget in close relation with the Information System Division department


Management Experience :
* Master degree
* Working experience (from 5 to 10 years)
* Technical operational knowledge on IT (servers, datacenters, communication, workstations…)

Business Experience :
* Technical operational knowledge on IT (servers, datacenters, communication, workstations…)
* Some business plant knowledge
Strong Communication/Negotiation skills

Other skills:
* Autonomous
* Fluent in English and French


We offer:
* The possibility of taking part in projects of great scale and taking responsibilities in a group of world size, which applies the advanced technology.
* An evolution of attractive career allowing to immerse you in a new job, a new activity and a new culture.
* A continuing education. Competitive wages and a broad range of extra-legal advantages.

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  • Master (Licentiaat; Universiteit of Hoger Onderwijs Lange Type)
  • Frans, Engels


  • Onbepaalde duur
  • Voltijds

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