As a Collection Officer you will execute and conclude on multiple operational credit control matters in close cooperation with stakeholders (eg Accounts Payable, Credit Control, BU's) in order to guarantee the highest collection of receivables. Furthermore you will escalate difficult collections from clients to the central collection manager in order to decide on the necessary actions to be taken.
- Monitor outstanding client balances by methodically checking receivables and by taking appropriate action according to procedures, as well as proactively generating alternatives for further action
- Leverage on internal contacts close to clients e.g. Project Partner, Project Manager together with your finance team to ensure that required information regarding credit files are collected, processed and analyzed in order to secure a faster payment of invoices
- Independently deliver timely and correct client receivable reports for stakeholders that clearly articulates further actions
- Adopt a customer oriented attitude by guiding stakeholders and offering them the most appropriate solution and excellent service