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BRP

Sales Admin Coordinator France

Chez BRP

En ligne depuis 5 jours sur Jobat.be

LIFE AT BRP
At BRP, we have a visceral connection to our consumers, one created from a shared passion for the Ultimate Ride. Our teams have a unique ability to develop market-shaping products and services that move people physically and emotionally.
Distributed throughout 107 countries, our product line-up includes Ski-Doo and Lynx snowmobiles, Sea-doo watercraft, side-by-side all terrain vehicles, Can-Am Spyder roadsters, Evinrude marine propulsion systems, marine propulsion systems and motors for Rotax karts, motorcycles, and small planes, as well as a full line-up of parts, accessories, and clothing.
Our 7 600 employees make up a big family of diverse cultures who all share a common value: innovation. Our people are passionate and qualified; by joining BRP, you will evolve at the heart of an experienced team that will welcome you with open arms.
www.brp.com

Follow us on:

  • LinkedIn @BRP
  • Twitter@BRPnews
  • YouTube @CommunicationsBRP
 
WHY JOIN THE TEAM?
  1. Be a part of a fast paced and challenging environment.
  2. Work with a team of dedicated and passionate people.  
  3. Join the company which offers an outstanding environment that gives play to your drive for innovation and self-initiative every day.

Sales Admin Coordinator France

Description de la fonction

YOUR KEY RESPONSIBILITIES
  • Ensure excellent customer support service to dealers/distributors, for all BRPED product line both PAC and UNIT related. Should also be able to back up on other markets when required  
  • Actively contribute to the sales development, sales support and distribution strategies in the area  
Your main responsibilities can be described as follows:
 
  •  Assist dealers, sales force and region
    • Support regional network & field/internal sales force in all wholesale and retail related matters and this in cooperation with other departments.
    • Input orders in SAP in an accurate and timely manner in line with defined strategies & policies
    • Accurately respond to sales team and dealer inquiries consistently with relevant information, taking into account our confidentiality policy. Use reference material as a guide (dealer binder/promotion guidelines etc)
    • Active role in release and follow up of shipments & chasing of all required information.
    • Execute and support promotions & special campaigns
    • Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Follow up on all administrative aspects.
    • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
    • Ensure a high level of customer satisfaction
    • Ensure proper dealer training and development on tools put at the dealers disposal (Bossweb)
    • Follow up on country specific legal documents and Owners Manuals
    • Report back on sales, distribution and logistics where required.
 
  • Act as the “voice” of the customer
    • Act as the voice of the customer, serve and support them but protect BRPs interest and results
    • Focus on “opportunity” mindset in the interaction with stakeholders
    • Professional and pro-active commercial approach towards problem resolution
    • Continuously evaluate job and business processes and suggest improvements
    • Solid cost-awareness. Focus on cost reduction
    • Set priorities and tackle them in sequence
 
  • Interact with other departments
    • Work closely together with the other departments in order to reduce internal leadtimes
    • Work in close cooperation with third party

Profil

YOUR QUALIFICATIONS AND SKILLS
  • Min.Bachelor degree
  • Customer service experience
  • Fluent in French & English, good knowledge of Spanish. Any other European language is an asset.
  • International business experience in customer support environment is an important asset
  • Experience in automotive business is a plus
  • Commercial or sales trainings followed are a major plus
  • Excellent computer literacy (word/excel)
  • Experience with SAP system is a big plus
  • Accurate & well organized
  • Commercial feeling
  • Strong Customer service and results oriented
  • Problem solver
  • Ability to multi-task, prioritize and manage time effectively
 
This position is located in Ghent, Belgium.
 
Gand

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Caractéristiques

Exigences

  • Bachelor académique
  • Au moins 2 ans d'expérience
  • Français, Anglais, Espagnol

Offre

  • Durée indéterminée
  • Temps plein

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