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Iscar Benelux

Technical Customer Service Specialist (M/W)


Iscar Benelux | Multiple regions | Permanent, Full-time

5 days left to apply

ISCAR Benelux Member IMC Group (ISCAR Metalworking Companies) is situated in Brussels since 1988 from where we serve the Belgium and Luxemburg area.

ISCAR Benelux has a dynamic and professional team of sales engineers who have worked in the industry and can bring to your company not just product knowledge but real know-how from the machine shop. These skills and experience when applied with Iscar innovation will help you to improve your production by using The New Line of ISCAR cutting tools such as SELF-GRIP, CUT-GRIP, DO-GRIP, HELIGRIP and the new CHAMELEON Line are providing superior precision metal removal, reliability and cost-time efficiencies in production facilities around the world. These innovations have made ISCAR the world leader in tools and inserts design as well as one of the biggest precision tool suppliers in the world.

Technical Customer Service Specialist (M/W)

Job description

  • Provide Technical Support for Benelux Clients & Sales Representatives
  • You are the Link between the Clients & our Sales Representatives & our Subsidiaries
  • Treat Tool Requests : Draft Technical Offers & New Client Project Presentations incorporating a time study + Order Processing & Logistics
  • Organise Internal Client Seminars from A – Z (up to 4 per year)
  • Complaint Handling
  • Build up a Positive Working Relationship with Clients


  • Technical Secondary School Studies
  • Knowledge of metal working, e.g. turning & milling
  • No experience necessary
  • Experienced candidates also considered
  • Very Good Dutch, French & English
  • Client focused & service minded with excellent listening ability & diplomatic communication skills
  • Pro quality & detail oriented, you handle administrative responsibilities with care
  • You are well organised & hence can be relied upon to ensure an efficient follow-up for each client
  • Dynamic & proactive, you are solution oriented & will make an excellent impression to all clients
  • Challenges motivate you


  • Competitive Salary, Group Insurance, Hospitalisation, Ambulatory, Ecocheques, Transport Reimbursement & Free Parking
  • Offices, accessible by Public Transport
    Regular Trainings
  • Promotion Possible
    Working with a Friendly, Dynamic & Innovative Team
  • Regualr Team Events


Stefaan Deprez
+32 (0)2 464 20 20

Flemish Brabant,Brussels

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5 days left to apply


  • Function type: Customer service
  • Sector: Industry and machine construction
  • Flemish Brabant
  • Brussels
  • All jobs via Talentfinder


  • Primary education
  • Dutch, French, English


  • Permanent
  • Full-time

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