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Project Warranty Manager

Via Experis

Published on Jobat.be 19 days ago

Organisation / Department

For a client located in the province of Hainaut specialised in the supply of equipment for the railway sector, we are looking for a Project Warranty Manager.

Project Warranty Manager

Job description



Job description

The Project Warranty Manager will be managing warranty services for signaling projects.

PURPOSE OF THE MISSION:

The Project Warranty Manager ensure Warranty commitments in the projects until the closure of the Warranty with the client satisfaction :
* Within the expected budget and according to contractual requirements,
* Creating value during the warranty period :
o Improve client satisfaction : Reliability growth demonstration, vigilant for additional service needs linked to the project.
o Reduce warranty costs
o Increase the selling price with variation orders in coordination with Service division
o Contribute to product improvement through REX

The main tasks of the Project Warranty Manager consist in:
1. Involvement in Tenders
2. Preparation of Warranty implementation before commercial service
3. Execution of Warranty : The Project Warranty Manager is the single point of contact for any warranty issue
4. Contract management
5. Work package management


MAIN RESPONSABILITIES:

* Customer satisfaction based on the reaction time to solve any issue from notification and reliability achievements.
* Reach QCD objectives for the warranty work package
* Reliability and availability achievements









Profile

Requirements

QUALIFICATION & COMPETENCIES - EXPECTED LEVEL
QUALIFICATION:

- Educational Requirements : Master's degree in engineering , Business management
- Desired Knowledge / Experience :
o A few years of experience in warranty and maintenance management activities.
o Knowledge of electronic safety systems is an asset.

COMPETENCIES:

Behavioural Skills / Competencies
* Customer satisfaction and results orientated
* Team Player and rigorous
* Able to communicate in an open an clear manner with various stakeholders
* Flexibility and mobility: Job based in Charleroi with frequent short term travels (sometime planned in the emergency) mainly in Europe.
* Able to perform the global reporting of the activity.
* Resilence and strong behavior during crisis situation.
* Ability to manage conflict & negotiation skills
* Contract management.

Technical Skills & Competencies
* Languages :
* Fluent in English and French language (spoken, read, written).
* German and Dutch are additional assets
* Data analysis using IT tools (Exel, …)
* Driving license (B).

Offer

Offer

We offer you an attractive salary as well as an attractive salary package with possibility of a company car. You'll also work in a dynamic environment with great challenge.

Interested ? Don't hesitate to apply on our Experis website or to send your CV:

Interested?

Experis Belgium
Phuong Nghi Vuong

Charleroi - Thuin

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9 days left to apply

Characteristics

Requirements

  • Master (University or Higher Education Long Type)
  • French

Offer

  • Interim optional fixed contract
  • Full-time

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