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Published on Jobat.be 13 days ago
Our customer is a leading player in its sector. They do provide with medical information to health care industry players. Their Belgian branch employs 15 people and is currently looking for a Senior Desktop Support profile. Their office is ideally located in Walloon Brabant.
As Lead Tech Support Engineer, your responsibilities are the following:
Participate in the design of information and operational support systems
Train and assist with End User training on all systems
Assist with all acquisition, integration and deployment of technologies
Strengthen day-to-day support operations
Perform direct hands-on problem resolution and escalation management for enduser troubles, application service interruptions
The required key qualifications for the Lead Tech Support Engineer are the following:
Graduate degree in IT
Previous experience in a similar role of 4-5 years
Excellent command of French and English
Strong technical skills with Windows 7/10 and MS Office 2016 Applications suite
Experience working with a ticketing system and with MDT - Microsoft Deployment Toolkit are preferred
Familiarity with MDM solutions (JMAF)
SCCM (System Center Configuration Manager), MAC troubleshooting and management are mandatory skills
Knowledge of networking requirements and functions for desktops and remote users
Background with Desktop/Laptop hardware and end-user level peripherals
Experience with network switches and firewalls
Excellent communication and problem management skills
You are proficient in troubleshooting, problem solving, and quick thinking
A relevant experience in a challenging position and an enthusiastic company, the opportunity to progress as the company grows. They offer a permanent contract but are also open to contractors.
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47 days left to apply
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