Apply now
USG Professionals

Support Engineer

5 days left to apply

Support Engineer

Our client is a global biopharmaceutical company focused on human health. Diversity and inclusion is foundational to how they operate and embedded in their Core Values.They achieve the best results by working closely together in an open and approachable atmosphere.

Job description

As part of the iLab implementation project, various lab equipment needs to be interfaced with the iLab business application, either based on scripted file-parsing, or via any means of networked interfacing (e.g. RS232 conversion via Moxa convertor to IP-based communication).

Work package

The work package will consist of:

Interface implementation, based on pre-defined standards, of laboratory equipment with the iLab integration Gateway and/or on-site file server. Researching and documenting Moxa convertor configuration settings (dependent on the lab instrument specifics) and executing the implementation. Scripting file transfer from laboratory equipment to file server, including document parsing where needed. Configuring lab workstations (W7, W10) Determining and requesting firewall rules (port, protocol) that are required to allow communication of the lab equipment with the iLab integration gateway Providing detailed documentation for both the Moxa convertor settings, file transfer specifics, as well as the actual implementation of the interfacing for each laboratory instrument. Collaborating and communicate with corporate colleagues, as well as frequent contacts and meetings with site MSAT SME's.




Required expertise:

Microsoft operating systems knowledge (XP, W7, W10 and server 2008, 2012, 2016) Networking essentials, TCP/IP, VLAN concept, firewall, remote administration, Active Directory use Scripting knowledge (DOS command line, vbscript, Powershell,…) Knowledge of lab instrumentation, such as balances, pH meters, HPLCs, etc…, more specifically experience with network connectivity of these instruments. Knowledge of serial-to-IP convertors (Moxa, Lantronix, …) and knowledge of and experience with peripheral equipment in general. Documentation skills: being able to write detailed specifications. Flexible, service-oriented, good communication skills in English and Dutch. Be able to work independently, and well organized. Having worked previously in or for a pharmaceutical company within a lab area is a plus. Prior experience with GMP, GAMP5 and CFR21Part11 are a plus.


Talent must be pampered. That is why we not only offer you a permanent contract of indefinite duration in exchange for your knowledge and commitment. We also act as your career planner and look for the best opportunities, training and growth opportunities for you. In addition to your competitive salary, you will receive a lot of fringe benefits (daily allowance, group and hospitalization insurance, company car, ...). 


Are you a freelancer? Of course, you are also eligible and will receive a competitive rate. 

Others also viewed
    Add your CV
    Jobs for you will suggest better jobs based on your education, skills and work experience.

    The job was saved

    You can find your saved jobs on the homepage or in My Jobat.

    To view them on other devices as well, just log in.

    5 days left to apply



    • Professional bachelor (Higher Education Short Type)
    • At least 2 years experience
    • Dutch, English


    • Permanent
    • Full-time

    Apply before

    • 2 December

    Receive jobs by e-mail

    Receive new 'Production & support' jobs straight to your mailbox.