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NL/FR Customer Service Officer for a Fintech in Brussels

You are fluent in Dutch and French and also have a good command of English? You like the client contact and have a Bachelor degree or a relevant experience in Customer Service? This opportunity is for you!

Page Personnel | Brussels | Interim, Full-time

Published on Jobat.be 27 days ago

Our client, a prestigious Fintech company active in Brussels, is currently looking for a Customer Service Officer.

NL/FR Customer Service Officer for a Fintech in Brussels

Job description

As a Customer Service Officer, you will have the following tasks:

  • Manage the mailbox and provide accurate answers to the specific questions of customers regarding the products of the company
  • Answer the calls of clients and provide them with the right information
  • Support marketing campaigns with proactive phone calls toward potential clients
  • Provide customer feedback to product marketing about customer experience and product related questions/remarks

Profile

As a Customer Service Officer, you have the following profile:

  • Bachelor degree or equivalent by experience
  • Excellent knowledge of Dutch and French (written and spoken). A very good command of English is also mandatory
  • Experience with a CRM system is a plus
  • Team player, eager to learn about new technologies

Offer

Our client is easily accessible, next to public transports. You will have the possibility to grow in a very innovative environment. Salary package based on your experience. Accommodation foreseen for special needs.

More info

Page Personnel Belgium
Alyssa Guttaiano
+32 2 509 45 94
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels

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    12 days left to apply

    Characteristics

    Requirements

    • Professional bachelor (Higher Education Short Type)
    • Dutch, English, French

    Offer

    • Interim
    • Full-time

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