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Page Personnel

Logistics Customer Care Agent for African Market (Antwerp)

* Keep logistics and sales teams continuously updated on the status of orders.
* Fully involved with warehouse management team to coordinate and secure supply of orders

Page Personnel | Antwerp | Interim, Full-time

Our client, a well known logistics company, is actively looking for a Logistics Customer Care Agent as an extension of the current team.

The company is located in the region of 2030 Antwerpen and can easily be reached by car. The connection with public transport is less evident.

Logistics Customer Care Agent for African Market (Antwerp)

Job description

  • Ensure the on-time and complete entering of the orders in the different ERP systems
  • Check trade compliance issues for each order
  • Generate order acknowledgments
  • Support warehouse team and make sure items are delivered on-time and complete
  • Keep a close contact with the sales team to inform of any delays and problem
  • Handover documentation requirements to warehouse logistics team
  • Provide status updates to subsidiaries, direct costumers and head quarter office
  • Backorder follow-up with suppliers
  • Respect of the cutoff's
  • Conduct data management activities using the ERP
  • Maintain accurate and updated order logs
  • Discrepancy claim handling with suppliers


  • You have a Logistic and/or Supply Chain degree or you have relevant working experience
  • You are customer oriented
  • You are organized with good timemanagement skills
  • You have excellent communications skills, verbally and written (French and English)
  • You are a good problem solver
  • You are deadline oriented and able to work under pressure
  • you are a teamplayer


  • Competitive salary package (insurances, meal vouchers, 26 holidays,…)
  • Dynamic and international company
  • Fast-growing and successful organization

More info

Page Personnel Belgium
Rebecca Baetens
+32 3 303 28 66
Emiel Banningstraat 47
2000 Antwerpen

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