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Michael Page

(Jr) Customer Relationship Manager - Bioprocess Company

* Member of the Sales Team focusing on Customer Relationship & satisfaction. * Development of long term relation with clients on an International scope * Bio Process company
Published on 31 days ago

(Jr) Customer Relationship Manager - Bioprocess Company

Our client is the international leader within the Healthcare Process segment.

They have a large range of activities & in order to sustain their growth on the European market, they are today looking for a new Relationship Manager for the Bio Process Business Unit.

Job description

As the successful International Account Manager, you will have the following responsibilities:

  • Act as interface to our external business partners enhancing customer relationships, especially procurement, through business activities for potential customers and non-EU countries (Russia, Turkey, Israel, etc).
  • Coordinate contract discussions, sales agreements & confidential agreements.
  • Prepare and analyse sales budgets and sales progresses.
  • Support and prepare events together with Marketing.
  • Establish relationships and long-term business environments for potential customers & non-EU countries.
  • Develop a business strategy for assigned customers based on their needs.
  • Collect forecast information, following up on customer projects.
  • Introduce the company products, supply chain, business continuity plan and price scheme to our customers.
  • Enhance customer satisfaction coordination with product management and logistics team.
  • Conduct annual and bi-yearly business review meetings with assigned customers.
  • Coordination of customers' agreements, contract discussions between customer and headquarter.
  • Support the budget making based on forecast.
  • Analyse the sales process and trend.


As the successful International Account Manager, you will have the following requirements:

    • At least a Bachelor's degree, equivalent or higher degree - or equivalent by experience.

    • At least 2 years of practical experience in a Sales or Customer Relationship position in a manufacturing company.

    • Relevant experience in B2B chemical or pharmaceutical industry.

    • Being based in Belgium is mandatory.

    • Fluent English (both oral and written) - any other languages will be considered as a strong asset.

    • Strong communication & relational skills.

    • Advanced Excel skills.

    • Very good presentation skills.

    • Communicative and team oriented.

    • Intercultural experience is a strong asset.

  • Ability to travel up to 50% of the time.


The successful International Account Manager will:

  • Have the chance to join an global company leader on his market with multiple growing opportunities on the international level.
  • Enjoy a strong training & development program put in place by the company.
  • Have an attractive complete salary package in line with his experience.
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    38 days left to apply


    • Function type: Customer service
    • Sector: Science and Research
    • Brussels
    All jobs via Michael Page Brussels Finance


    • Professional bachelor (Higher Education Short Type)
    • At least 2 years experience
    • English


    • Permanent
    • Full-time

    Apply before

    • 29 March

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