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Customer Success Manager - Belgian New technology scale up

You will handle a portfolio of clients: insure their onboarding and satisfaction, organise trainings and events, help them develop projects, and counting !
Published on Jobat.be 13 days ago

Customer Success Manager - Belgian New technology scale up

Our client developed an online platform for companies to make their life easier within one entity: it is a communication & organisation tool.

Over the last ten years, the company has evolved from start-up to scale-up, from 2 to more than 20 people, from one to more than 20 countries and today counts thousands of users!

Job description

  • You will be responsible to manage the community, retain them and make them better clients
  • You will lead the onboarding and trainings on this digitalised tool with several partners, may it be from the C-level, board members, shareholders but also less experienced ones
  • You will regularly meet your clients, in Belgium and abroad because they're international
  • You will organise seminars, webinars and corporate events
  • You will provide creative and personalised solutions to your clients
  • Thanks to your analytic mindset, you will also monitor the engagement, review user statistics, etc.

Profile

  • You have great communication skills in French and English
  • You want to join a company with a dynamic start-up mindset
  • You are empathetic, patient, humble
  • You have a good commercial sense
  • You like to work with a team and can take initiatives

Offer

The thrill to join a niche sector, a challenging position in the center of Brussels, working trips to meet your international clients, flexibility in your job and a good package.

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    15 days left to apply

    Characteristics

    • Function type: Customer service
    • Sector: ICT, Telecom and Internet
    • Brussels
    All jobs via Page Personnel Bank Antwerp

    Requirements

    • Academic Bachelor
    • English, French

    Offer

    • Permanent
    • Full-time
    • From € 2.500 to € 3.000 per month

    Apply before

    • 13 March

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