Customer service representative (m/v)

As a Customer Services Representative you will ensure coordination and follow-up of all aspects related to the complete handling of orders placed by customers.You will also perform relied tasks and actions in accordance with internal and external regulations.

This is a professional support function, with focus on coordination and administration of the order process and this according to processes & procedures. 

1. Responsible for the complete coordination and follow-up, until completion orders across all  departments; this includes to product enquiries, credit, product availability, delivery, invoicing and payment
2. Responsible for timely and accurate processing of quotations in SAP
3. Responsible for generating all customer complaints in our internal complaint system
4. Responsible for maintaining contact with Customers, Sales Managers, Materials Management Coordinators, Logistics Coordinators, Finance Department, fellow CSR's.

• You have a Bachelor degree.
• You have good language skills: English (advanced level both in speaking and writing), any additional language is a plus.
• You are computer literate: MS Office, SAP knowledge is a plus.
• You have good communication skills and you are able to manage multiple priorities successfully.
• You are a pro-active thinker, independent worker, problem solver and you have the hands-on mentality.

• Interim position for 2 months, prolongment possible
• International environment and the possibility to learn and grow within the function. You are part of a dynamic team of professional and motivated colleagues in a growing and profitable company, full of ambitions.