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Page Personnel

Customer Service Manager

Your expertise within the Customer Service environment will allow you to lead teams both directly as indirectly to achieve the highest level of customer satisfaction.

Page Personnel | Vilvoorde - Zaventem | Permanent, Full-time

Published on Jobat.be 17 days ago

Our client, located in Zaventem, is market leader in its competitive market. In this company you'll be part of an international working environment with a lot of opportunities. You'll enjoy a good team atmosphere and responsabilities. The company offers an attractive salary package with, on the long term, internal growth opportunities.

Customer Service Manager

Job description

As a Customer Service Manager for our client in Zaventem, you'll lead a Customer Service team directly. As manager you'll be deciding on KPI's, targets, support your team in achieving the highest level of customer satisfaction, reporting, ...

Next to that, you'll be leading two other teams indirectly. (managers reporting to you)

Some of the day-to-day resbonsabilities you have:

  • Assure correct order-to-cash &n backorder management
  • Efficient complaints management and action plan to reduce those complaints
  • Claims management
  • Closing activities
  • Application of sales conditions
  • Reporting
  • ...

Profile

The successful Customer Service Manager for our client in Zaventem meets the following criteria:

  • Good level of Dutch, French and English
  • Successful xperience in a management role
  • Experience in Customer Service/After Sales role or department
  • Quick learner & results driven
  • Knowledge of the full order-to-cash flow

Offer

The successful Customer Service Manager will recieve a competitive salary with fringe benefits (ecovouchers, mealvouchers, hospitalization & group insurance, ..) and have the opportunity to optimize and have impact in an international company.

More info

Page Personnel Belgium
Mathias Neyt
+32 2 290 97 97
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels

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    43 days left to apply

    Characteristics

    Requirements

    • Secondary education
    • Dutch, English, French

    Offer

    • Permanent
    • Full-time
    • From € 50 to € 60 per year

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