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Actief Interim Leuven

Customer Service Export (m/v)

CS Export (m/v)
Published on 17 days ago

Customer Service Export (m/v)

Job description

Managing multiple accounts in the EMEA region, you will be responsible for the entire process of a sales order from taking the order, liaising with supply chain, managing export documentation, arranging delivery, processing invoices and after-care.

This is a great opportunity to expand your customer service skills in a challenging and rewarding environment.

As the Customer Fulfilment Representative, you will:

• Be the day to day contact with EAME customers and the link between customers, local agents, sales force, technical support, back office and supply chain.

• The role involves the quotation to delivery process including order processing in SAP with responsibility from receipt of quotation details to final correct delivery at the agreed destination.

• A crucial element in this role is the collection and timely shipment of the required documentation at bank destination for smooth export clearance, while maintaining customer agreements following legal, ISO and internal requirements.

• Maintaining excellent relationship with local Agents and Customers keeping them informed and proactively following up the process.

• Following up proactively on all transactions, documentation handling, amendments, legalisations and certifications.

• Handling different Payment methods/terms for export deals such as Cash against Documents , L/C’s , Document acceptance and Cash in Advance.


Previous experience in a customer service/order processing role with export experience preferred

• Fluent in English both written and verbal with knowledge of French or any other EAME language an advantage

• IT literate with experience using SAP highly desirable

• Good communication and problem-solving skills in combination with strong commercial skills

• Dynamic, flexible and service-oriented team-player

• Driven individual who is eager to learn and thrives in a fast-paced environment


Permanent position in stimulating international, multicultural working environment

Motivating conditions

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Actief Interim Leuven | Everberg 3078

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    11 days left to apply



    • Professional bachelor (Higher Education Short Type)
    • English


    • Interim optional fixed contract
    • Permanent
    • Full-time
    • Group insurance

    Apply before

    • 4 May

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