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OfficeTeam Brussels

Customer Service Assistant - Brussels

OfficeTeam is currently looking for a Customer Service Assistant (M/F).

OfficeTeam Brussels | Brussels | Interim, Full-time

4 days left to apply

Our client is situated in Brussels and is easily accessible with public transportation.
The company is active in the legal sector.

Customer Service Assistant - Brussels

Job description

As Customer Service Assistant (M/F), you will be responsible for the following tasks:

  • To log service desk incidents and service request reported by our customers and ensure a high level of service is met;
  • To classify incidents and service requests to the right priority level;
  • To either solve incidents or provide comprehensive troubleshooting information to the second line;
  • To follow up on open issues and communicate the progress;
  • To stay up-to-date on product upgrades, new technologies and internal procedures. You proactively seek support and training when necessary;
  • To actively participate to the improvement of the service desk knowledge base.

By applying to this position, you acknowledge that you have read and accept the following terms:


The requested qualifications for this Customer Service Assistant (M/F) position include:

  • You have an IT Background (through studies of self-study);
  • You have a perfect level of Dutch and of French;
  • You have a good knowledge of PC and IT office environment (Windows 7 and MS Office applications);
  • You have good communication skills, a customer mindset and good analytical skills;
  • You are not afraid of a fast-changing technology environment.


Our client offers:

  • A temporary interim contract with an option for a permanent contract;
  • An attractive package including extra-legal benefits.

Interested in this challenging position of Customer Service Assistant (M/F)? Apply today!

More info

Robert Half Belgium
Robert Half Belgium

Avenue Arnaud Fraiteur 15-23, 2nd floor block B,
1050 Brussels

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    4 days left to apply



    • Academic Bachelor
    • Dutch, English, French


    • Interim
    • Full-time

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