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Customer Service After Sales - German/French

As Customer Service After Sales - German/French you will be the interface between a customer portfolio and the company, located in Leuven.
Published on Jobat.be 27 days ago

Customer Service After Sales - German/French

Our client is an international company located in Leuven and active in the Healthcare sector.

Job description

As Customer Service After Sales - German/French you will be responsible for:

  • Being the interface between the customer base and different departments in the company.
  • Primary point of contact for the customer focused on After Sales issues.
  • Follow up on all customer issues and questions concerning the medical devices, ensuring a swift problem solving.
  • Handling order management of spare parts, ensure shipment and follow up on deliveries.
  • Ensure a good follow up: coordinate necessary maintenance planning with technical department and maintain a proactive line of communication towards your client.
  • being in charge of the administrative follow up (initiate returns, handle credit notes, etc.)
  • supporting improvement initiatives.

Profile

The ideal candidate:

  • Perfect level of German, French and English
  • Relevant experience in B2B client support is a plus
  • A proactive mindset
  • Energetic and positive attitude
  • Strong teamspirit, helpful attitude towards your team members, working together to reach a common goal
  • Excellent communication skills
  • Open and flexible personality
  • fast and eager learner
  • Result oriented and accurate

Offer

The Customer Service After Sales - German/French will be part of a great, dynamic team with office in Leuven.

You receive high responsibility and work flexibility (flex working hours, possibility of home office 1-2 times/week)

You will get the chance to work for an innovative international company and develop yourself, take initiative and be valued.

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    33 days left to apply

    Characteristics

    • Function type: Customer service
    • Sector: Chemistry and Pharmacie
    • Vilvoorde - Zaventem
    All jobs via Page Personnel Bank Antwerp

    Requirements

    • Secondary education
    • English, French, German

    Offer

    • Permanent
    • Full-time
    • From € 2.000 to € 2.700 per month

    Apply before

    • 21 March

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