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Treasury and Account Specialist - Brussels - M/F/X

  • Page Personnel
  • Brussels
  • Interim
From € 2.700 to € 3.300 per year
  • Manage daily cash flows and prepare financial forecasts
  • Oversee financial transactions and ensure they are accurately recorded

Client Services and Process Improvement Officer (M/F/X)

  • Page Personnel
  • Brussels
  • Permanent
  • Manage client exits by supporting colleagues and preparing reports for management. Handle customer...
  • Lead or act as a stakeholder in various projects within the Business Support team. As a lead, this...

KYC Analyst (B2B) for a bank in Brussels (M/F/X)

  • Page Personnel
  • Brussels
  • Permanent
From € 2.520 to € 3.080 per year
  • Performing due diligence checks on new and existing clients
  • Updating and maintaining client KYC records in line with regulatory standards
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Page Personnel

Client Services and Process Improvement Officer (M/F/X)

The Client Services and Process Improvement Officer manages client exits, customer care, and internal projects, while optimizing processes and ensuring continuous improvement across teams.
Permanent, Full-time
Published on Jobat.be 8 days ago

Our client, an international Private Bank, is currently looking for a Client Services and Process Improvement Officer to strengthen its team in Brussels.

Client Services and Process Improvement Officer (M/F/X)

Job description

As a Client Services and Process Improvement Officer, you will have the following responsibilities:

  • Manage client exits by supporting colleagues and preparing reports for management. Handle customer care activities, including resolving complaints
  • Lead or act as a stakeholder in various projects within the Business Support team. As a lead, this involves organizing consultations, defining requirements, following up on action points, conducting tests, and overseeing training. As a stakeholder, you attend meetings, assist in testing, and provide feedback on procedures
  • Conduct audits, perform root cause analyses, and ensure continuous process improvement. You will also help implement new processes and review existing ones regularly
  • Work closely with various teams, aligning processes and tools across departments like Commercial Services, Operations, and Risk Management

Profile

As a Client Services and Process Improvement Officer, you have the following profile:

  • Bachelor's or Master's degree with experience in project management or banking. Knowledge of banking products, credit intermediation, and financial planning is a plus
  • Strong customer orientation, problem-solving ability, and excellent communication. Technical proficiency in Microsoft Office (Excel, Word, PowerPoint), with a strong ability to work independently and as part of a team
  • Native level of Dutch or French speaker with advanced proficiency in the other national language and English (spoken and written)

Offer

Our client offers:

  • A competitive salary package based on your experience and assorted by many additional benefits
  • A dynamic role within a leading organization, providing an opportunity to manage impactful projects
  • Continuous professional development through ongoing learning in banking and project management
  • Collaborative work environment with opportunities for process optimization and innovation

Practical information

Page Personnel Belgium
Alyssa Guttaiano
Show number
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
Function type:
Location
Requirements
Bachelor following Bachelor Dutch, English, French

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