Our client is an innovative Belgian company specialized in the development and production of high-tech production machines.
They have become the market leader due to focusing on innovation, technical quality and development of its human resources.
At present they have activities in more than 80 markets across the world..
Field Service Engineer
Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair).
Training of customer maintenance and service personnel on site as well as Service Engineers or distribution partners / agents in house.
Providing high level technical phone support and field response for equipment and customer issues to people within and outside the organization.
Support to Sales and Project Management and strive for project acceptance.
Provides detailed field reports that are useful for the whole organisation after every installation or technical intervention.
Commissioning and support for prototype and first serial production machines.
Be part of the 24/7 Hotline team with dedicated support hours according to the company plan.
Point of contact for Field Service Engineers for technical and application questions.
Responsible for a special application or segment within the organization and maintaining machine setups and classifiers for this segment, as much as provide assistance on this to Field Service Engineers.
You have a bachelor or masterdegree preferably in Electrical Engineering or Waste Management.
There is minimum Technician or engineering 3rd level qualification required.
You are fluent in English (spoken and written).
You have excellent technical problem-solving, troubleshooting, and follow-up skills.
You have the willingness to travel approximately 80% (worldwide) (about 180 days a year).
You speak and understand Dutch and English; knowledge of other languages is a plus.
Our client offers you :
A varied and interesting job in an attractive international industry.
You will receive a technical training so you know all the different specifications.
An attractive salary package with meal vouchers and other fringe benefits.
Our client is a dynamic organization that estimates the value of the people working correctly.
They have a friendly atmosphere and a very open and informal culture with room for personal input.