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Solventis BVBA

European Customer Service Representative

European Customer Service Representative

Via Solventis BVBA

Published on 19 days ago

Solventis is a worldwide distributor of Petrochemicals and a manufacturer of automotive and aviation chemicals.

From state of the art facilities in Antwerp, Solventis stores, distributes and produces a wide range of chemicals that are delivered to customers in Europe, Middle East, Africa, Asia and North and Latin America in Bulk Road Tankers, ISO-tanks and 20" Containers.

Solventis was established in 2002 and has since seen a steady and constant growth, with a turnover in 2017 in excess of 200 million EURO and a staff of 73 over two offices in Antwerp, BE and Guildford, UK.

To further sustain our growth, we currently have a vacancy in our Antwerp Office for a European Customer Service Representative.

European Customer Service Representative

Job description

You are responsible for the order entry and follow-up of European sales orders from A to Z. You book the transport with nominated carriers and communicate closely with loading points and customers allowing a smooth and error free delivery. You anticipate customer expectations/inquiries and identify best solutions and/or alternatives


• Bachelor in Logistics or equivalent by experience with sound knowledge of transporting bulk chemicals by road in Europe, logistical processes, transport legislation, ADR/IMDG and customs documentation.

• Minimum 2 years of experience in a similar role is a plus.

• Language proficiency (speaking, reading and writing) of German, English and Dutch.

• You have no nine to five mentality, can deal with change, are capable of planning and organizing your own workload, are highly organized and accurate and have demonstrated skills in problem solving, decision making and building internal and external relationships.

• You are a team player but capable of working independently, calm under pressure and stress resistant.

• Customer minded attitude is a must.

• Computer skills: MS Office (excellent knowledge of Excel) and ERP (NAV)


A competitive remuneration package based upon experience for a challenging job in a fast-growing company located in the heart of Antwerp.

Antwerp & Port of Antwerp

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37 days left to apply



  • Professional bachelor (Higher Education Short Type)
  • At least 2 years experience
  • Dutch, English, German


  • Permanent
  • Full-time

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