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Page Personnel

English/ French Customer Service Representative

As an English/ French Customer Service Representative you will be responsible for your own client portfolio within an assigned region in the EMEA countries.

Page Personnel | Leuven | Permanent, Full-time

Published on 60 days ago

Our client is an internationally known medical company, based in Leuven.

English/ French Customer Service Representative

Job description

Your tasks as an English/ French Customer Service Representative:

  • You will handle your own client portfolio within the order-to-delivery cycle, you will process all orders (using SAP) and follow up on them from A-Z
  • You will maintain daily contact with your customers to keep them updated
  • You will deliver all information concerning the status of their orders, delivery dates, product availability, problems with deliveries, etc
  • You will resolve problems as they occur
  • You will handle return requests and back orders
  • You prepare all necessary documents for invoicing and handle credit notes
  • You will work closely together with other team-members and other departments such as sales and supply chain


The profile of the English/ French Customer Service Representative:

  • You have minimum 2 years of relevant experience in order desk or customer service
  • You have already worked in an international context
  • You preferably have knowledge of SAP
  • You are perfectly fluent in English with a good knowledge of French
  • Speaking Arabic is a nice to have as you well
  • You are passionate and positive minded
  • You are dynamic, flexible and pro-active
  • You have a strong sense of responsibility and autonomy
  • You thrive in a multicultural environment
  • You can handle a rapidly changing environment


For this position you will receive an attractive salary package and the chance to be part of a multicultural, innovative international company with a great atmosphere and team spirit.


Page Personnel Belgium
Sacha de Potter
+32 2 290 97 84
Bastion Tower Marsveldplein 5 Place du Champ de Mars 5 1050 Brussels

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29 days left to apply



  • Secondary education
  • English, French


  • Permanent
  • Full-time

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