You are passionate about media, marketing and communication? You want to work at the core of the sector in Belgium? If your answers are both ‘YES’, this position is for you!
Media Marketing is looking for a talented digital-native to run the community-related activities. The Digital Account Manager position consists in managing the community of subscribers, improving their experience and make it grow. You will report directly to the CEO and work in close relationship with journalists and technical partners (web agencies, CRM partners).Responsibilities
- Animating and boosting the community of 5,000 professionals from ad agencies, advertisers and media;
- Ensure high level of customer satisfaction through excellent sales & customer service;
- Improving the user experience of our subscribers and prospects.
- CRM management through Teamleader and Actito (database management, updates, improvements, sales pipe, invoicing etc.);
- Develop new offers and commercial strategies to attract and convert new subscribers;
- Discover, master and enhance our sales process
- Provide assistance and information on product features
- Some analytics
- You’ll directly work with the CEO