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Secretary Plus International Talents

Customer Service Representative with German and English

1250840

Secretary Plus International Talents | Evere | Interim optional fixed contract, Full-time

Published on Jobat.be 19 days ago

Our client is specialized in the chemical industry, providing solutions to a variety of industries. 
Modern offices, based in Evere. 

Customer Service Representative with German and English

Job description

  • The role of Customer Service Representative provides enhanced customer service ensuring that customer needs are fully met on time and in full; 
  • You will be the focal point for Customers placing orders, booking the transport, understanding customer’s needs and handling orders in an accurate and timely manner to ensure their needs are met on time and in full, Order to Cash process;
  • Ensure enhanced customer service is achieved using SAP for order processing;
  • Responsible for good working relationships between his/her commercial colleagues to ensure effective response to customer needs/enquires;
  • Capable to cover for colleagues during holiday periods, sickness and act as a training resource for less experienced staff and will be expected to work to a schedule appropriate for the Customer Portfolio.

Profile

  • Bachelor Degree or experience in Supply Chain (Customer Service) or 2 years’ experience in a customer facing role;
  • Fluent in German and English, French is an asset; Czech is  a plus. 
  • Excellent telephone manner;
  • Excellent written and verbal communication skills;
  • Stress-resistant; 
  • SAP knowledge is a big plus. 

Offer

A competitive package according to experience, in an international environment.

Function based in Evere.

Brussels

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Characteristics

Requirements

  • Professional bachelor (Higher Education Short Type)
  • At least 2 years experience
  • German, English, French, Czech

Offer

  • Interim optional fixed contract
  • Full-time

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