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Secretary Plus International Talents

Customer Service Representative with English and German

Via Secretary Plus International Talents

6 days left to apply

Production and sale of chemicals.

Customer Service Representative with English and German

Job description

The Customer Service Reprensentative manages all facets of customer relationship to ensure that defined and agreed customer needs are met.
This person is in charge of the direct relations between external customers and the company as well as Transportation/Warehousing personnel.

Industry/Role specific experience and skills required:
  • This job requires analysis, judgment and sensitivity to customer needs
  • Jobholders exercise judgment and discretion and function independently within authorized limits

Key responsabilities:

  • Receives and processes customer orders, inquiries and/or complaints covering items or products ordered with deep expertise and from A to Z.
  • Tracks order activity and alerts appropriate staff of any potential delivery problems.
  • Direct and coordinate all facets of customer orders, maintaining satisfaction levels throughout the process
  • Proactively maintains ongoing relationships with customers and sales staff

Profile

  • You have a bachelor’s degree (or higher);
  • You have at least 1 year of experience in manufacturing oriented customer service functions;
  • You have some computer literacy: knowledge of SAP or comparable software system and good working knowledge of MS office;
  • You have some strong written and verbal communication competence.
  • You are fluent in German and English – French is an asset
  • You pay attention to detail and well organized

Offer

This is temporary Full time function of 4 to 6 months within a Multinational environment with a very attractive salary and Meal Vouchers.
Brussels

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6 days left to apply

Characteristics

Requirements

  • Academic Bachelor
  • At least 2 years experience
  • German, English, French

Offer

  • Fixed-term
  • Full-time

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